Last Updated: 02/06/2026

At VISHRO TECHSERV PRIVATE LIMITED, we are committed to delivering your orders safely, efficiently, and within reasonable timelines. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products through our website.

By placing an order with us, you agree to the terms outlined in this Shipping Policy.

1. Shipping Coverage

We currently provide shipping services to most locations across India.

Delivery availability depends on several factors, including:

  • Serviceable PIN codes

  • Courier and logistics partner coverage

  • Government restrictions or regulations

  • Geographic accessibility

We reserve the right to decline or cancel shipments to locations that are not serviceable by our delivery partners.

2. Order Processing

Orders are processed after successful payment confirmation and order verification.

Processing Time

  • Standard Processing: 1–3 Business Days

  • Orders placed on weekends or public holidays will be processed on the next working day.

Certain products may require additional processing time due to:

  • Inventory verification

  • High order volumes

  • Security and fraud-prevention checks

  • Supplier or manufacturer availability

Customers will be informed if significant delays occur.

3. Delivery Timeline

Estimated delivery timelines are as follows:

Standard Delivery

  • Metro Cities: 3–7 Business Days

  • Non-Metro Cities: 5–10 Business Days

  • Remote and Rural Areas: 7–14 Business Days

Delivery estimates are provided for reference only and may vary due to:

  • Courier partner operations

  • Weather conditions

  • Public holidays

  • Regulatory restrictions

  • Natural disasters and unforeseen circumstances

VISHRO TECHSERV PRIVATE LIMITED does not guarantee specific delivery dates.

4. Shipping Charges

Shipping charges, where applicable, will be displayed during checkout before payment is completed.

Shipping fees may vary based on:

  • Product size and weight

  • Delivery destination

  • Shipping method selected

  • Ongoing promotions or offers

Any free shipping offers will be clearly indicated on the website.

5. Order Tracking

Once your order has been dispatched:

  • A shipment confirmation email and/or SMS will be sent.

  • Tracking details and courier information will be provided.

  • Customers can track shipment status using the tracking number supplied.

Tracking information is dependent on updates provided by courier and logistics partners.

6. Packaging and Product Protection

We take appropriate measures to ensure products are packaged securely before shipment.

Our packaging procedures may include:

  • Protective cushioning materials

  • Secure sealing and handling practices

  • Product quality and safety checks before dispatch

Special care is taken when shipping electronic and home appliance products such as:

  • Air Conditioners

  • Refrigerators

  • Washing Machines

  • Microwave Ovens

  • Water Purifiers

  • Vacuum Cleaners

  • Personal Care Appliances

  • Small Kitchen Appliances

Customers are encouraged to inspect packages carefully upon delivery.

7. Delivery Partners

We work with trusted third-party courier and logistics service providers to facilitate deliveries across India.

While we carefully select our delivery partners, shipping operations are managed by independent courier companies.

Delivery performance, timelines, and tracking updates are subject to courier network operations.

8. Delayed Deliveries

Although we strive to deliver orders within estimated timelines, delays may occur due to circumstances beyond our control, including:

  • Extreme weather conditions

  • Transportation disruptions

  • Public holidays

  • Government restrictions

  • Natural disasters

  • Unexpected logistics challenges

In such situations, we will make reasonable efforts to keep customers informed regarding shipment status.

9. Incorrect Address Information

Customers are responsible for providing complete and accurate shipping information during checkout, including:

  • Recipient’s Full Name

  • Complete Delivery Address

  • Contact Number

  • Correct PIN Code

VISHRO TECHSERV PRIVATE LIMITED shall not be responsible for delays, failed deliveries, additional charges, or losses resulting from incorrect or incomplete address information provided by the customer.

10. Failed Delivery Attempts

Courier partners may attempt delivery multiple times.

Orders may be returned to the sender if:

  • The recipient is unavailable.

  • Contact information is incorrect.

  • Delivery is refused.

  • The address cannot be located or verified.

Additional shipping charges may apply if re-dispatch is requested.

11. Damaged Shipments

If a shipment appears damaged upon delivery:

  • Do not accept the package if severe external damage is visible.

  • Take photographs of the package and product.

  • Contact our customer support team immediately.

Damage claims should be reported within 48 hours of delivery.

Supporting photographs and/or unboxing videos may be required for investigation and claim verification.

12. Lost Shipments

In the rare event that a shipment is lost during transit:

  • We will coordinate with the courier partner to investigate the matter.

  • Resolution timelines depend on courier verification procedures.

  • Eligible customers may receive a replacement or refund after confirmation that the shipment has been lost.

13. International Shipping

At present, VISHRO TECHSERV PRIVATE LIMITED primarily serves customers within India.

If international shipping is introduced in the future:

  • Applicable customs duties, taxes, import charges, and local fees shall be the responsibility of the customer unless otherwise stated.

  • Delivery timelines may vary depending on destination country regulations.

14. Force Majeure

We shall not be liable for delays or failure to fulfill delivery obligations resulting from events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Earthquakes

  • Fires

  • Strikes or labor disputes

  • Government actions or restrictions

  • Internet or communication outages

  • Transportation interruptions

  • Public emergencies

Delivery commitments may be suspended for the duration of such events.

15. Policy Updates

VISHRO TECHSERV PRIVATE LIMITED reserves the right to update or modify this Shipping Policy at any time without prior notice.

Any revisions will be posted on this page with an updated “Last Updated” date.

Continued use of our website following policy updates constitutes acceptance of the revised terms.

16. Contact Information

For any shipping-related questions, concerns, or assistance regarding your order, please contact us:

VISHRO TECHSERV PRIVATE LIMITED

Email: info@vishrotechserv.com

Phone: +91 9384666732

Address: 308 – Third Floor, 2/29, Plot B, Regus, Cenotaph Road 1st Street, Alwarpet, Chennai, Tamil Nadu, 600018.