Privacy Policy

Last Updated: 02/06/2026

Introduction

At VISHRO TECHSERV PRIVATE LIMITED, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, disclose, store, and safeguard your information when you visit our website, purchase products, or interact with our services.

This Privacy Policy is designed in accordance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

By accessing or using our website, you agree to the terms and practices described in this Privacy Policy and provide your free, informed, specific, and unambiguous consent to the collection and use of your information as outlined herein.

Information We Collect

We may collect personal and non-personal information, including but not limited to:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information
  • Account Credentials (if applicable)

Non-Personal Information

  • IP Address
  • Browser Type and Version
  • Device Information
  • Website Usage Data
  • Cookies and similar technologies

Information may be collected when you:

  • Place an order
  • Contact us via website/email/phone
  • Subscribe to newsletters
  • Create an account
  • Submit feedback or reviews
  • Participate in promotions or surveys

How We Use Your Information

We use your information only for specified and lawful purposes, including:

  • Processing and fulfilling orders
  • Managing deliveries and returns
  • Providing customer support
  • Managing accounts and transactions
  • Sending service updates and notifications
  • Improving website functionality and user experience
  • Conducting analytics and market research
  • Sending marketing communications (only with consent, where required)
  • Preventing fraud and ensuring security
  • Complying with legal obligations under applicable laws

Consent

By providing your personal data, you explicitly consent to:

  • The collection and processing of your information for the purposes stated in this Privacy Policy
  • The sharing of your data with trusted third-party service providers as necessary for service delivery
  • The storage and processing of your data in accordance with applicable laws, including the DPDP Act

You may withdraw your consent at any time by contacting us. However, withdrawal of consent may affect our ability to provide certain services.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your data with:

  • Payment processors
  • Logistics and delivery partners
  • IT and hosting service providers
  • Customer support providers
  • Marketing and analytics providers
  • Government or regulatory authorities, if required by law

All third parties are required to maintain strict confidentiality and data protection standards.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Store user preferences
  • Analyze traffic and behavior
  • Enhance user experience
  • Provide relevant content and offers

You may disable cookies in your browser settings, but some features may not function properly.

Data Security

We implement reasonable technical and organizational security measures to protect your personal data.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal data only for as long as necessary for:

  • Service delivery and order fulfillment
  • Legal, accounting, and tax requirements
  • Dispute resolution
  • Business operations and compliance obligations

After the retention period, data is securely deleted, anonymized, or destroyed.

Children’s Privacy

Our website and services are strictly intended for individuals 18 years of age or older.

We do not knowingly collect personal data from individuals under 18 years of age. If such data is identified, it will be deleted promptly.

Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent
  • Object to processing
  • Request data portability
  • Know how your data is being used

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Users are advised to review their policies separately.

International Data Transfers

Your information may be transferred and processed outside your location, including in India, where our servers or service providers operate.

By using our services, you consent to such transfers.

Grievance Officer

In accordance with applicable laws:

Grievance Officer Name: Abishek
Company: VISHRO TECHSERV PRIVATE LIMITED
Email: grievance@vishrotechserv.com
Phone: +91 9384666732
Address: 308 – Third Floor, 2/29, Plot B, Regus, Cenotaph Road 1st Street, Alwarpet, Chennai, Tamil Nadu, 600018

Complaints will be acknowledged and addressed within a reasonable timeframe as required under applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Contact Information

VISHRO TECHSERV PRIVATE LIMITED
Email: info@vishrotechserv.com
Phone: +91 9384666732
Address: 308 – Third Floor, 2/29, Plot B, Regus, Cenotaph Road 1st Street, Alwarpet, Chennai, Tamil Nadu, 600018