Last Updated: 02/06/2026

Introduction

At VISHRO TECHSERV PRIVATE LIMITED, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, purchase products, or interact with our services.

By accessing or using our website, you agree to the terms and practices described in this Privacy Policy.

Information We Collect

We may collect personal and non-personal information from you, including but not limited to:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment Information

  • Account Credentials (if applicable)

Non-Personal Information

  • IP Address

  • Browser Type and Version

  • Device Information

  • Website Usage Data

  • Cookies and Similar Technologies

Information may be collected when you:

  • Place an order on our website

  • Contact us through our website, email, or phone

  • Subscribe to newsletters or promotional communications

  • Create an account

  • Submit product reviews or feedback

  • Participate in surveys, promotions, or customer support interactions

How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling orders

  • Managing deliveries and returns

  • Providing customer support and assistance

  • Managing your account and transactions

  • Communicating order updates and service notifications

  • Improving website functionality and user experience

  • Conducting analytics and market research

  • Sending promotional offers and marketing communications (where permitted by law)

  • Detecting and preventing fraud, security incidents, and unauthorized activities

  • Complying with legal, regulatory, and contractual obligations

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with trusted service providers and business partners, including:

  • Payment gateway and payment processing providers

  • Logistics and shipping partners

  • Technology and website service providers

  • Customer support providers

  • Marketing and communication service providers

  • Government authorities, regulators, or law enforcement agencies when required by law

All third-party service providers are required to maintain appropriate security measures and protect your information in accordance with applicable laws.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and analyze website performance.

Cookies may help us:

  • Remember your preferences and settings

  • Enhance website functionality

  • Analyze website traffic and visitor behavior

  • Improve product recommendations

  • Deliver relevant promotions and content

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

Data Security

We implement reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to use commercially acceptable methods to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of your information.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Complete transactions and order processing

  • Provide after-sales support and warranty services

  • Maintain business, accounting, and tax records

  • Resolve disputes and enforce agreements

  • Comply with applicable legal and regulatory requirements

When information is no longer required, it will be securely deleted, anonymized, or destroyed.

Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate or incomplete information

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

  • Object to certain processing activities

  • Request information regarding how your personal data is used

  • Request a copy of your personal information

To exercise any of these rights, please contact us using the contact details provided below.

Third-Party Links

Our website may contain links to third-party websites for your convenience and information.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. Users are encouraged to review the privacy policies of those websites before providing personal information.

Children’s Privacy

Our website, products, and services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a minor without appropriate authorization, we will take reasonable steps to remove such information promptly.

Grievance Officer

In accordance with applicable laws and regulations, the details of our Grievance Officer are as follows:

Grievance Officer Name: Abishek 

Company: VISHRO TECHSERV PRIVATE LIMITED

Email: grievance@vishrotechserv.com

Phone: +91 9384666732

Address: 308 – Third Floor, 2/29, Plot B, Regus, Cenotaph Road 1st Street, Alwarpet, Chennai, Tamil Nadu, 600018.

The Grievance Officer will review and address concerns within a reasonable timeframe in accordance with applicable laws.

International Data Transfers

If you access our website from outside India, your information may be transferred to, stored, and processed in India or other jurisdictions where our service providers operate.

By using our website, you consent to such transfers in accordance with this Privacy Policy.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time.

Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website following the posting of changes constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

VISHRO TECHSERV PRIVATE LIMITED

Email: info@vishrotechserv.com

Phone: +91 9384666732

Address: 308 – Third Floor, 2/29, Plot B, Regus, Cenotaph Road 1st Street, Alwarpet, Chennai, Tamil Nadu, 600018.